FAQ

What lease lengths are offered?

Jack's Villas offer lease lengths between 6 and 12 months.

What is included in move-in costs?

Included in your move-in costs is: 
1) Your pro-rated rent, and water, sewer, garbage fees for month of move-in 
2) A $300 Admin fee
3) Pro-rated garage/storage (if applicable) 
4) Pet fee and pro-rated pet rent (If applicable)

What are the quiet times?

Quiet hours are from 10:00 PM- 8:00 AM. Residents and guests shall refrain from activities that could disturb others at all times, but especially during these hours. Please be sure to turn music/TV down to a reasonable level, and keep noise to a minimum in breezeways and parking lots.

Where do I fill out a maintenance request?

Maintenance requests can be made through your online resident portal or by contacting the leasing office. When placing a maintenance request, please include the location and be as specific with your issue as possible. Select "Call to Schedule" if you would like your request to be completed at a specific time. Select "Permission Given" for us to complete the request while you are away.

What kind of bbq can I have?

Barbecues are limited to small propane units. We do not allow smokers, charcoal BBQ’s, or open flames.

Where does my trash go?

All trash must be disposed of in dumpsters immediately. Do not leave trash/trash bags on your balcony, or outside your door. Balconies are not to be used for storage of trash or other items.

When is my rent due?

Rent is due by the 1st of each month, and there is a grace period until the 5th of the month. If we do not receive your rent before the 6th, you will be subject to a late fee of $100. Rent can be paid by check, money order, or credit card (at participating communities). You can drop off your rent with the Leasing Team, in the Rent Dropbox, or mail it to the leasing office. CASH IS NOT ACCEPTED.

Where do I park?

Parking permits are required at all times at Jack's Villas. Any uncovered parking spot is open parking with a parking pass. Carports and garages are reserved, and residents can tow any car parked in their designated spot with proof of lease.

What is the approximate charge for electricity?

You can call with the address of your new apartment home and they should be able to give you the past averages for that particular apartment home or an estimate for monthly charges. Please remember this amount could vary based on personal electricity usage.

Can I hang items on my wall?

Yes, you can! We ask that you use only small brads or finish nails to hang any artwork on walls. If you use screws, anchors, or command strips you will be subject to charges for drywall repair and any labor charges incurred. 

*Jack's Villas does not accept comprehensive reusable tenant screening reports.

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